Closing your account online
Step 1
Simply log into your SRFax account. Navigate to “My Account” and click on “Close Account”.
Step 2
Fill out the simple account closing form.
Closing your account by email
Step 1
Go to https://srfax.com/contact/
Step 2
Select “Account Cancellation” from the drop down list of topics.
Step 3
Fill out your information, informing us that you would like your account closed.
Closing your account by phone
Step 1
Call our support staff at 1-866-554-0263, extension 2, Monday to Friday, 6:00 am – 5:00 pm PST.
Step 2
A member of our support team will be able to assist you with your account closure.
Important to Note:
Your account will remain open until the end of your current billing cycle, at which point your account will be automatically closed.
You will still be responsible for any usage charges incurred up to the end of your billing cycle.
Be sure to backup and save any faxes you want to keep from your account. Once your account is closed, you will not be able to access these files.